Discover Delta // Flight Attendant Training
By: Airline Guys, guest contributors
Our flight attendants go through intense training in our Atlanta training center so they can be prepared to keep you safe. This shot takes us right in the action as they learn the necessary water evacuation procedures. Think you could pass the test? Find out how you can become a Delta flight attendant from a couple guys who know the ropes.
#1. Be Prepared – do your homework. Learn as much as you can about the airline: its routes, its aircraft, its financial situation, current news, and its people. Another part of being prepared is knowing the location of the interview in advance. Arrive early!
#2. Look The Part – At Delta, people make the difference. And with this difference comes a unique and diverse culture. Many overlook the importance and the influence of culture, and how aligning yourself with the culture of the airline increases your chances of being hired. Because culture really does matter.
#3. Don’t Be A Wallflower – most interviews for flight attendant consists of a group meeting, followed by an exchange of information, followed by individual introductions in front of the group, and if you’re fortunate, a one-on-one interview. It’s very important that you mingle, be approachable, enthusiastic, confident, give eye contact (with both eyes…think Mike Meyers’ character from the film View From the Top), SMILE, and most importantly be genuine. Many, if not most of the recruiters are flight attendants, so they know what to look for. Always remember: first impressions are lasting ones. Make it count.
#4. Be Yourself – Flight attendants tend to be sensitive to the ways of others; a trait that is needed and sought after. Possessing this skill will serve you well in your career as a flight attendant.
#5. Have Scenarios Queued and Ready – if you’re not familiar with the STAR method of interviewing now’s the time to find out. This type of interviewing requires you to answer a series of questions based on experiences you’ve had. When answering these types of questions be specific when you answer. Remember: be genuine in your responses.
#6. Persevere – if this is a career you really want, don’t give up. You must keep calm and carry on. Many of our friends, including both of us, weren’t hired the first time we interviewed to be flight attendants. Not giving up, but using each interview as a learning opportunity served us well. Keep in mind that you must put your best foot forward. Do the best that you can. Learn something new each step of the way. Don’t take rejection personally.
Good luck to those seeking a career that’s filled with excitement, adventure, and good memories.
Sylvester and Darin
"Fly baby fly"
airlineguys™ are Sylvester Pittman and Darin Topham. Aviation enthusiasts. 30+ (and counting) combined years of airline operation/leadership/PR experience. Former cabin crew. Discerners of great customer service.